Frequently Asked Questions
We currently only operate in the Hashemite Kingdom of Jordan but will open our store for worldwide shipping soon.
You will receive your package in 24 - 48 hours from placing your order excluding Fridays and Public holidays.
Delivery Charge in Jordanian Dinars(JDs) Area / Province
2.5 JDs Amman
3 JDs Zarqa, Ain Al Basha, Sahhab
5 JDs Al Thulail, all other provinces
You can cancel your order within 24 hours by calling us and sending us a whatsapp message on +962798292829. However, if you receive your order and decide that you no longer want it you will be charged for the delivery.
Once you receive your order and our delivery person left your premises you can no longer return any item. You can only exchange the items.
Yes you can. Please refer to our Delivery & Returns Policy.
Generally popular items tend to sell out quickly so be sure to grab yours first. However, you can always stop by our shop to check it is still in stock there or Contact Us.
We try our best to have the full range of products online but sometimes the item sells out or is not available online.
We aim to have the same prices both online and in store; however, we have occasional online only or in store only promotions. To get the best out of our offers and not miss out on any specials Create an Account and we will let you know about any sales and new arrivals.
We currently accept Cash On Delivery.
1.Have a quick and simple checkout as all your details are already saved
2.Be able to track your current shipment and view previous orders' history
3.Create a wish list for yourself or as hint for your friends and family
4.Get access to exclusive sales and offers
No problems go Log In section and press the "Forgot Your Password?" button and simply input your email. We will email you a link to reset your password to the email address provided.
If you are already signed up, when you log in choose My Account and choose 'My Addresses' to change shipping and/or billing details.
If it has been a while since your last order, we recommend you check that your details are up-to-date before placing any new orders.
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.